RETURNS & EXCHANGES

We accept returns for store credit or exchange only.

Returns must be requested within 14 days of delivery.

To be eligible:

• items must be unworn, unwashed, and in original condition
• all original packaging and tags must be included

STORE CREDIT & EXCHANGES

We’re happy to offer store credit or exchanges to ensure you get the right fit or item.

REFUNDS

We do not offer refunds for change of mind, incorrect sizing, or unwanted items.

Refunds are only issued if:

• the item is faulty
• or the incorrect item was received

If either of these apply, please contact our support team with your order number and clear photos, and we will arrange an exchange, store credit, or refund once approved.

HOW TO START A RETURN

To initiate a return for store credit or exchange, please contact us at:
deluxeclo@outlook.com

Please include your order number and any relevant details so we can assist you as quickly as possible.

RETURN SHIPPING

• return shipping costs are the responsibility of the customer
• for approved exchanges, the cost of shipping the new item will be covered by us

IMPORTANT

DELUXE reserves the right to decline returns that:

• are submitted outside the return period
• are not in their original condition

If a return is rejected, the item will be sent back to the customer, and any associated shipping costs will not be covered.