PRIVACY POLICY

DELUXE (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

INFORMATION WE COLLECT

Information you provide

When you interact with our website, we may collect:

name
email address
phone number
billing and shipping address
payment details (processed securely via our payment providers)
order history and purchase details
any messages or enquiries you send to us

Information collected automatically

We may also collect:

IP address
browser type and device information
pages visited and time spent on our site
general location data

HOW WE USE YOUR INFORMATION

We use your information to:

process and fulfil orders
communicate with you about your order or enquiries
provide customer support
improve our website and customer experience
send marketing communications (only if you opt in)
prevent fraud and ensure site security

COOKIES

Our website uses cookies to improve your browsing experience.

Cookies help us:

remember your preferences
analyse website traffic
improve functionality

You can manage or disable cookies through your browser settings.

SHARING YOUR INFORMATION

We do not sell your personal data.

We may share your information with trusted third parties, including:

Shopify (our ecommerce platform)
payment providers
shipping and delivery partners

These services are only used to operate our business and fulfil your orders.

DATA RETENTION

We retain your information only as long as necessary to:

fulfil your orders
comply with legal and tax obligations

YOUR RIGHTS

You have the right to:

access your personal data
request corrections
request deletion of your data

To make a request, please contact us via email.

DATA SECURITY

We take reasonable steps to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Continued use of our website means you accept any updates.

CONTACT

For any questions regarding this Privacy Policy, please contact:

DELUXE
📧 deluxeclo@outlook.com