What products do you offer?

DELUXE offers premium streetwear and everyday essentials released through limited drops. Our collections may include hoodies, t-shirts, outerwear, accessories and other future apparel pieces.

How do I choose the right size?

Please refer to the Size Guide available on each product page for detailed measurements and fit recommendations.

Can I return or exchange my order?

We offer exchanges or store credit within 14 days of delivery for eligible items.

To qualify, items must be unworn, unwashed and returned in their original condition with all tags and packaging included.

Refunds are only available for faulty items or incorrect orders received.

Please refer to our Returns Policy for full details.

When will my order be shipped?

Orders are typically processed within 1–3 business days.

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information.

Do you ship internationally?

We currently ship Australia and New Zealand wide. We’re working towards expanding internationally in the future.

How much is shipping?

Please refer to our Shipping Policy for full shipping rates, delivery timeframes and additional information.

Free standard shipping is available on all orders over $150 AUD.

How can I track my order?

Once your order has been shipped, you’ll receive a tracking number via email so you can follow your order’s journey.

What payment methods do you accept?

We accept: Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay And Shop Pay

Will sold out items be restocked?

Some products may be restocked, while others will remain exclusive to a specific drop.

Follow @deluxe.aus to stay updated on future releases and restocks.

How can I contact DELUXE?

For all enquiries, please contact us at:

deluxeclo@outlook.com or send us a message via Instagram: @deluxe.aus